How many of your customers get a high performance, ultra-lightweight, titanium chair so they can have the lightest, baddest, chair on the block and then put heavy solid inserts in their tires to prevent flats? Wheelchair flats can be a major inconvenience and some users may not be able to reliably or safely maintain their own tires. But for many users, the advantages of a pneumatic tire far outweigh the potential for downtime caused by a slow leak.
I've learned by working with a group of Boy Scouts that there are large numbers of kids who know how to ride bikes but do not know how to fix their own flats. Since I grew up changing tires and fixing flats, I just assumed that all kids learned that skill as a right of passage. So maybe there is a large number of wheelchair users that could benefit from air tires that just don't know how to maintain them and are scared of getting a flat and being stranded by a flat.
Make an addition to your online help guide (you do have one, right?) for the products you sell and support with this helpful how-to video tutorial from BicycleTutor.com.
Many of the high end chairs use high pressure clincher style tires. High pressure tubes usually have a "Presta" valve rather than the "Schrader" valve that we are used to seeing on our mini-van tires. This next tutorial explains the difference and shows how to use an adapter to add air to tires.
Maybe a small, inexpensive tire repair kit could find its way into the complimentary backpack on the backside of new wheelchairs that are delivered?
- Spare Tube (Pre-Slimed tubes will help prevent slow leaks)
- Tire levers (Many brands are made from recycled materials)
- Patch Kit
- Presta/Schrader adapter
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